Investing in tech and relationships: How S’pore logistics agency grew enterprise in midst of pandemic disruptions

Ever puzzled how your on-line abroad orders attain you so rapidly?

Logistics is the trade that takes care of transport, storage, delivery, Customs clearance, monitoring and supply of your orders, overcoming unprecedented disruptions like a world pandemic.

Singapore is a famend logistics hub that has been ranked the highest in Asia since 2007 by the World Financial institution. One of many firms behind this achievement is JGL Worldwide.

The corporate that has community workplaces in Asean ships footwear, clothes, canned meals, furnishings, electronics, automotive-related elements, chemical substances, photo voltaic panels, industrial-related objects and different common cargo.

Income soared 366 per cent from $12.8 million in 2018 to $59.6 million in 2021 for its Singapore workplace alone amid a surge in demand throughout the Covid-19 pandemic. This has introduced JGL Worldwide to rank thirty third in Singapore’s Quickest Rising Corporations 2023 checklist by world analysis agency Statista and The Straits Occasions.

JGL Worldwide’s cargo transaction quantity was rising 5 to 10 per cent from 2018 to 2020, pushed by current enterprise.

In 2021, the corporate retained not solely current clients but additionally drew new shoppers that contributed a “vital quantity” of cargo transaction, says chief government Daniel Lim.

“The corporate loved a surge within the second half of 2021 when the demand for container house was vital available in the market,” he provides. 

The distinctive rush in quantity needed to be met by mandatory worth will increase, an element that additionally contributed to the increase in income, says Mr Lim.

Robust relationships and bespoke options

JGL Worldwide may meet the surge in container demand amid world provide chain disruptions thanks firstly to robust associate relations.

The corporate’s historical past goes again to 1994 when Mr Lim and different co-founders arrange G Hyperlink Specific that was later bought twice.

On the second administration buyout in 2013, Mr Lim, along with companions Mr David Hia and Mr Desmond Homosexual, reorganised and restructured the corporate to grow to be what it’s at present.

As the corporate grew following the restructuring, it additionally started to design logistics options which might be present and related to clients’ evolving and totally different wants. JGL Worldwide reaped rewards with its bespoke and personalised logistics options that drove its development particularly throughout the pandemic, in response to Mr Hia, its chief working officer (COO).

Enterprise continuity plan and expertise

The bounce in income between 2018 and 2021 wouldn’t have been doable with no  enterprise continuity plan that guided the corporate via the pandemic.