Journey insurers: Airways answerable for lacking baggage

File picture. Photograph: 123rf

Journey insurers are reminding passengers of their rights if their baggage go lacking after a flight.

The Insurance coverage Council of New Zealand stated airways have been answerable for reimbursing the prices of a delayed or misplaced bag.

Shopper Affairs Supervisor Sarah Knox stated insurance coverage firms had seen an infinite enhance in claims associated to misplaced baggage.

She stated the Montreal Conference, an settlement together with most airways, lets travellers search compensation if their baggage do not flip up after a sure interval.

Knox stated insurance coverage firms usually would not get entangled till after the airline has responded.