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Focus Manufacturers faucets operations consultants for exec roles


Dive Temporary:

  • Focus Manufacturers promoted Shelley Harris to restaurant class president and employed William Armstrong as chief model officer of Schlotzsky’s, the corporate announced Thursday.
  • Harris most not too long ago served as SVP of operations for Focus’ restaurant class, and Armstrong joins the corporate from Wendy’s, the place he labored as head of worldwide operations. 
  • Each Harris and Armstrong have in depth restaurant operations expertise, which might assist the corporate because it targets non-traditional and off-premise-focused progress. 

Dive Perception:

By selling Harris, who has been with the model for six years, Focus might speed up and optimize its nontraditional progress plans. On the finish of 2021, the corporate had 313 nontraditional units in its improvement pipeline, and already boasted 954 such places throughout airports, c-stores, amusement parks, ghost kitchens, faculties and extra. 

The corporate, which owns Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and Schlotzsky’s, has targeted a lot of its operational innovation on Auntie Anne’s and Jamba. Focus has opened co-branded drive-thrus for the chains, and grown Jamba by way of autonomous robotic integrations like Blendid’s robotic kiosks in grocery shops, convenience stores and universities.

However the firm has explored operational adjustments at Schlotzsky’s, as properly. This spring, Focus debuted a “Design 1,000” prototype for the sandwich model in Oklahoma Metropolis that features two drive-thru lanes but no dining room



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